Vienna International Airport (VIE)
Facilities and Services
Vienna International Airport (VIE) is Austria's busiest airport. With more than 20 million passengers passing through the terminal each year, it has a responsibility to provide quality services and facilities.
Fortunately, the airport meets with international standards, with everything from essential amenities such as banks, ATMs and post offices to excellent dining and shopping facilities and a dedicated business centre.
In addition, there is Wi-Fi Internet access in many locations at the airport.
Airport Information Desks
Tel: +43 7007 22233
Airport information desks can be found at the Arrivals area of Terminal 2 and in the bus station. Information is also available 24 hours a day by calling the airport's information line (above).
Shops, Duty-Free and Retail Outlets
The airport has a huge selection of shops that offer an equally huge selection of products. Besides the customary duty-free outlets located airside, there are popular names such as The Body Shop, ESPRIT, Gianni Versace, Hugo Boss, Samsonite, Sunglass Hut and Tie Rack as well as a large number of Austrian chain shops.
Bars, Cafés and Restaurants
A large selection of outlets offering food and refreshments is available across the airport's two terminals. Popular names include The Dubliner, Rendezvous, Brahms and Lizt and Starbucks. Domestic food chains such as Café Wien and Johann Strauss are also represented.
Currency Exchange, Communications and Banking Facilities
Post offices can be found in the Departures Hall on Level 1 of Terminal 1 and in the transfer area adjacent to passport control. Banks and bureaux de change are available in both Arrivals and Departures, while ATMs can be found throughout the airport. Wi-Fi Internet access is available at the following locations: all lounges, next to gates A and C, at Café Take Off in Terminal 1, at Café Rendezvous in Terminal 2, at Market Place and at Balloon on the restaurant level.
Business and Conference Facilities
A new VIP Business Centre opened at the start of 2006 and it offers a comprehensive range of business facilities as well as conference and meeting facilities. Laptop users can make use of the airport's extensive Wi-Fi access.
Facilities for passengers with special needs are excellent and in addition to the regulatory wheelchair access and disabled toilets, there are low level telephones and accessible Internet stations. Wheelchairs are available on request, as is extra assistance from airport staff. Disabled parking spaces are provided in car parks 1 to 4.
Passengers needing to kill time can take an airport tour, which lasts about 1 hour. A medical centre is situated adjacent to the domestic gates in the central terminal building.